Pro Air Duct Cleaning Privacy Policy
Last updated: 2026-05-02 At Pro Air Duct Cleaning, based in Burien, WA, we understand that your privacy is important. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us and our services. We're committed to ensuring that your privacy rights are upheld, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). ## Information We Collect ### Personal Information When you use our services, we may collect personal information that can identify you, including but not limited to: - Name - Address - Email Address - Phone Number - Payment Information This information is often collected when you fill out a contact form, schedule a service, or engage with us in any way. ### Non-Personal Information We also collect non-personal information that doesn’t directly identify you, such as: - Browser type and version - Device type - IP address - Usage data (such as pages visited on our website) We may gather this information through cookies and similar tracking technologies (more on this in the Cookies section). ## How We Use It We use the information we collect in several ways, including: - Providing Services: To fulfill your requests for our air duct and HVAC cleaning services. - Communication: To contact you with information regarding your bookings, respond to inquiries, and send you updates. - Marketing: With your consent, we may send you promotional information about our services and offers that may interest you. - Improving Services: To analyze how our services are used and improve our website and offerings based on user feedback. ## Sharing with Third Parties We respect your privacy and do not sell your personal information. However, we may share your information with third parties under the following circumstances: - Service Providers: We may engage third-party service providers to help us perform services on our behalf, such as payment processing or marketing assistance. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. - Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities to comply with legal obligations. - Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction. ## Data Retention We strive to keep your information only for as long as necessary to fulfill the purposes outlined in this policy. Generally, we retain personal information for as long as you maintain an account or continue to use our services. After this period, your data will be deleted or anonymized. ## Your Rights (GDPR/CCPA) As a resident of the EU or California, you have specific rights concerning your personal information, including: - Right to Access: You can request copies of your personal data from us. - Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete. - Right to Erasure: You can ask us to delete your personal data under certain conditions. - Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions. - Right to Data Portability: You can request that we transfer your data to another organization or directly to you, under certain conditions. - Right to Opt-Out: California residents can opt-out of the sale of their personal information. To exercise these rights, please contact us using the contact details provided at the end of this policy. ## Cookies Cookies are small text files that are stored on your device when you visit our website. We use cookies to enhance your browsing experience, analyze website traffic, and understand how our services are being used. ### Types of Cookies We Use - Essential Cookies: These cookies are necessary for the website to function properly. - Performance Cookies: These cookies help us understand how visitors interact with our website. - Functional Cookies: These cookies enable us to remember choices you make and provide enhanced, more personalized features. You can manage your cookie preferences through your browser settings, typically found under "Privacy" or "Cookies." Note that disabling cookies may impact your experience on our website. ## Children's Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately. ## International Transfers Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you're located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. ## Security We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. ## Changes We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. ## Contact If you have any questions about this Privacy Policy, please contact us: - Email: [email protected] - Address: Pro Air Duct Cleaning, Burien, WA We’re here to help and want to ensure you feel confident about your privacy when you engage with us. Thank you for trusting Pro Air Duct Cleaning!